Ultra subscribers receive priority support with faster response times.
What you get:
- Faster response to support requests
- Direct access to the team for technical issues
- Priority bug fixes for issues affecting your account
How to contact support:
- Use the Help button in the app (profile menu > Help)
- Or email support@orbitjobs.ai with your account email
Response times:
- Ultra: Within 24 hours
- Pro: Within 48 hours
- Free: Best effort
Tip: Include your account email and a description of the issue. Screenshots help us resolve problems faster.